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CHAPTERS 16-20
		DIALOGS	GRAMMAR	VOCABULARY
		Hiring a gardener	Prefixes des-, in-, and re-	Organizational Chart
		Hiring a Maid	Diminutive
		Please clean the oven	The verb TO KNOW
		At a Dry Cleaner	Gerund	Invoicing
		Lost ticket	Present Progressive
		Getting a quote	Reflexive Verbs	Insurance
		Purchasing insurance
		Reporting an accident
		Canceling a policy
		Getting a pet	PREPOSITIONS: Overview	Corporate Growth
		At the Veterinarian	A / at, by, on, to	Contracts
			ANTE/ before
			BAJO/ under, below
			CON/ with
		Customer Service	CONTRA/against	Customer Service
		Returning merchandise	DE /of, about, from, to	Maintenance
			DESDE/ since, from
			EN/ in , at, into, on, inside, over
			ENTRE/ between, among

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