ANSWERS & TRANSLATIONS

1. Whose responsibility is it to be pleasant and courteous to our clients? Answer: De.

2. This box contained the largest number of damaged and defective goods. Answer: de.

3. The client, who was complaining about the broken lamp, was in a bad mood. Answer: de.

4. There is a lot of delay in repairing your car because we are looking for a Germany-made part. Answer: para.

5. The lost and found department is the most helpful of all. Answer: de.